Integrations
Connect each call to the customer record.
LineSentinel can pass call logs, recordings, and customer associations into the systems your teams already use.
CRM integration
Keep the conversation with the customer.
CRM integration connects call activity with the relevant lead or customer. When several records exist for the same lead, the latest active entry can be used so the communication history stays attached to the record the team is working from.
Bitrix24
Call data moves in the background.
- Automatic background upload
- REST API integration
- Webhook integration
- Real time or near real time synchronisation
- Call log synchronisation
- Recording synchronisation
- Lead and customer association
Other CRM systems can be evaluated on request.