Employee
Each employee signs in with an individual account and can access only their own recordings in the mobile application. They cannot manage other users or organisation-wide call records.
Security and access
Control the device, the record, and who can reach it.
LineSentinel separates employee and administrator access while keeping recording configuration under organisational control on supported Android devices.
Access control
Permissions follow the role.
Administrator
Administrators manage users and review recordings across their organisation from the web dashboard. They can activate or deactivate accounts, search records, play audio, and download recordings according to platform access.
Device control
Provisioning determines what can be enforced.
Device Owner Mode gives an organisation the strongest available control over a supported company device. It is designed to keep the permissions and configuration required for recording in place.
Provisioning option
APK installation
The application is installed manually on a company device. Recording and logging follow granted permissions and configured settings, but the level of device enforcement depends on how the handset is managed.
Provisioning option
QR code provisioning
A supported device is enrolled during setup by scanning an organisation QR code. This applies the managed configuration consistently and prepares the device for central control.
Provisioning option
Device Owner Mode
LineSentinel is established as the device owner on a supported company device. Required permissions and recording settings can be enforced, users cannot disable mandatory configuration, and application removal remains an administrator action.
Data handling
Designed for controlled transfer and storage.
Secure transmission and storage
Recordings and call records are transmitted to and stored within the central application infrastructure using secure connections and controlled access.
Temporary local storage
A recording can remain temporarily on the employee device while it is waiting to synchronise with the central dashboard.
Background synchronisation
When connectivity is intermittent, background synchronisation is designed to resume upload after the connection returns.
Android compatibility
Compatibility is confirmed before deployment.
Android call recording behaviour can vary by manufacturer, operating system version, region, and device configuration. LineSentinel therefore validates the models, software versions, and proposed provisioning method in your deployment before a commitment is made.
Call recording is subject to local laws and regulations. Organisations are responsible for ensuring their use of the platform complies with applicable requirements in their jurisdiction, including any notification or consent obligations.